The RMA (Return Material Authorization) number is our preferred way of tracking your unit at our facility from start to finish through the repair process.

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• Prior to sending your unit in for repair, it is imperative that you request an RMA from us.

• Please fill out the information below, and once complete, click Submit to send the information to us.

• Provide as much information as possible, particularly when filling out the 'Trouble to Report' section.

• Once submitted, we will contact you shortly after via email or phone with your RMA number and further instructions.